At Star Corp Logistics, we strive to provide high-quality logistics services. However, we understand that there may be instances where you need to return or request a refund for our services. This Return Policy outlines the terms and conditions under which returns and refunds are accepted.

1. General Policy
Due to the nature of our logistics services, we generally do not accept returns of services once they have been rendered. However, we are committed to addressing any issues or concerns you may have regarding our services.

2. Service Issues
If you experience any issues with our services, including but not limited to delays, damages, or errors in service delivery, please contact us within [insert number] days of the service completion. We will investigate your concerns and work with you to resolve the issue.

3. Refund Requests
Refund requests will be considered on a case-by-case basis. To request a refund, please follow these steps:

• Contact our customer service team at [email protected] within 7 days of the service completion.
• Provide a detailed explanation of the issue and any supporting documentation (e.g., invoices, photographs, etc.).
• Our team will review your request and respond within [insert number] business days.

4. Non-Refundable Services
Certain services may be non-refundable, including but not limited to:

• Services that have already been completed.
• Services that were canceled after the scheduled pickup or delivery time.
• Services that were booked at a discounted rate or as part of a promotional offer.

5. Changes to Services
If you need to make changes to your service request (e.g., rescheduling a pickup or delivery), please contact us as soon as possible. Changes may be subject to availability and may incur additional fees.

6. Contact Us
For any questions or concerns regarding our Return Policy or to initiate a return or refund request, please contact us HERE